Warranty and Return Policy

Return Policy and Limited Warranty

ChuckRack Return & Refund Policy

We accept returns within 30 calendar days of product delivery.

To be eligible, products must be in like-new condition with all original parts, packaging, and accessories. Light signs of use are acceptable, but returns with visible damage, missing components, or excessive wear will not be refunded.

A flat $49 return handling fee will be deducted from your refund. This covers return shipping and restocking.
Original shipping charges are non-refundable.

Refunds are processed to the original payment method within 7–10 business days of receiving and inspecting the returned item.

If your product arrives damaged or defective, please contact us within 48 hours of delivery at info@chuckrack.com so we can make it right.

By completing a purchase on our website, you agree to this Return Policy and our full Terms of Sale.

Limited Warranty:

For a Period of 3 years Chuck Rack LLC will repair or replace free of charge any part(s) found upon examination by Chuck Rack at its shop in Salt Lake City, UT to be defective in material or workmanship, subject to the following limitations: This warranty applies only to the original consumer purchaser. As confirmed by our internal records and customer provided proof of identity. The purchaser shall pay all transportation costs on any warranty work. All warranty work shall be performed ONLY by Chuck Rack LLC. Chuck Rack LLC assumes no responsibility, and this warranty shall be void, where repairs have been made or attempted by others. This warranty does not cover product failure due to misuse, damage in transit, negligence, accidents, abuse, alterations, i.e. off label use, repair, or investigate dismantling by unauthorized persons.

This warranty is the only warranty provided by Chuck Rack LLC and Chuck Rack LLC DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Chuck Rack LLC shall not be liable for consequential, indirect, special or punitive damages, including without limitation, physical injury, and shall in no event be liable in excess of the purchase price of the product. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Be sure to inspect your product prior to use for damage and to discontinue use if damage is suspect. Our products are carefully inspected before shipment.

Chuck Rack LLC is dedicated to providing a quality product that we believe in and should be excellent for our customers.

For warranty claims:

Contact info@chuckrack.com